Cookie policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies and similar tools to improve performance and enhance your user experience whilst using our site, www.aoec.com/ (the site).

This policy should be read together with our privacy policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

By continuing to use the site, you agree to our use of cookies.

Who we are

We are Academy of Executive Coaching Limited (AoEC) (Company Number 04534640) whose registered office and main trading address is at 64 Warwick Road, St Albans, Hertfordshire, AL1 4DL. In this cookie policy we shall refer to ourselves as we, us or our.

What are cookies?

Cookies are text files which a website may put on your computer or other device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or similar files can also do the same thing. The term "cookies" is used in this policy to refer to all files that collect information in this way.

Cookies serve many functions. For example, they can help analyse how well the website is performing, to remember your username and preferences, or even allow recommendations to be made regarding content we believe will be most relevant to you.

This information can contain certain personal information - for example, if you click to "remember me" when logging in to the alumni login, a cookie will store your username. Most cookies won't collect information that identifies you and will instead collect more general information such as how users arrive at and use the website, or a user's general location.

What sort of cookies does the site use?

Generally, we use cookies to perform up to four different functions:

1.  Essential cookies

Some cookies are essential for the operation of the site. For example, some cookies allow us to identify registered users and ensure they can access their ‘registered users only’ pages. If a registered user opts to disable these cookies, the user will not be able to access all of the content that registration entitles them to.

2. Functionality cookies

Functionality cookies allow us to remember your preferences. This enables us to personalise our content for you and remember your preferences. For example, cookies will remember if you have given your consent through the cookies banner; your choice of language or region; and user details saved via the browser on enquiry forms and application forms.

3. Analytical or performance cookies

Other cookies analyse how visitors use the site and to monitor website performance. We can therefore try to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, performance cookies keep track of which pages are very popular, which method of linking between pages is best, and can be used to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the site.

4. Behaviourally targeted advertising cookies

The site and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. You might see these advertisements on the website and on other sites that you visit. However, we do not tell our advertisers who you are.

Specific cookies

We use both 'session id cookies', which allow us to track your actions during a single browsing session, but do not remain on your device afterwards, and 'persistent cookies', which remain on your device between sessions, for the purposes outlined below. Unless otherwise specified below, each of the cookies we use are persistent cookies.

Session id and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited and a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners, and we have divided the specific cookies below into first-party and third-party cookies.

Any third-party cookies will be governed by their own terms and privacy policies, so you should read these before giving your consent to enable these third-party cookies. Please note that we have no control over third party cookies.

We may also collect and store personal data on your computer or other device using application data caches and browser web storage (including html 5) and other technology.

You can find more information about the individual cookies we use and the purposes for which we use them in Schedule 1.

Does anyone else use cookies on the site?

We use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use google analytics to help monitor the website traffic. Our privacy policy describes how we may collect data in further detail. We may also use third party cookies to help with security, market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can a user block cookies?

As explained above, cookies help you to get the most out of the site.

The first time you accessed the website, you should have seen a banner at the bottom of the page which asked for your explicit permission for cookies, and allowed you to accept all cookies, reject all cookies, or to customise your cookie preferences.

If you wish to customise your cookie preferences then please click [here https://www.aoec.com/policies/cookies/].

Please remember that if you do choose to disable cookies, you may find that certain sections of the site do not work properly.

Do we track whether users open our emails?

Emails from us may contain a single, campaign-unique "web beacon pixel" to help us determine whether our emails are viewed and verify any clicks through to links or advertisements within the email.

This information may be used for purposes including determining which emails are more interesting to users, to query whether users who do not view emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than html.

Updates to this policy

If we make any material update to this cookies policy, we will notify you. Otherwise, you should check this policy whenever you use our site to ensure you are happy with its content at that time, as it will be binding upon you without further notice.

This version one of our cookie policy was last updated on [07 April 2022]. Historic versions, where applicable, can be obtained by contacting us at data@aoec.com.

Schedule 1